Grievance Redressal

• To file a grievance, please fill out the form available on this page. Please be sure to provide the listed information clearly.
• We acknowledge receipt of all grievances within 24 hours.
• Our team will investigate and aim to resolve the issue within 7 business days. If the issue requires more time, we will keep you informed of the progress and expected resolution timeline.
• If you are not satisfied with the initial response or resolution, you can escalate your grievance by sending an email with the subject line "Escalation: [Your Project/Grievance ID]" to web.support@krugelconsulting.co.za